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This case study demonstrates how our team brought in $1309200 of net profit with a 414% ROMI to a design studio through Instagram promotions.

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414% ROMI
$1309200 profit
6.07% Average ER rate per month
23000+ Total followers
89,000 people Viral coverage

Initial Task, Problem, and Goals

Our client was a design studio. The studio had its own website and accounts on Facebook and Instagram.

The client company specializes in interior design. Consequently, the main product is interior design development that includes layout creation, housing style planning, photorealistic renders, and a full package of necessary working drawings.

Client Geography: Russia, Belarus

Goal: Attract target request that cost as follows

Price per Lead

  • $5.00 Good
  • $6.50 Satisfactory
  • $8.00 Neutral
  • > $8.00 Unsatisfactory

Goals:

  • 3 paid contracts of $300000 each (average)
  • 2 Attract target followers to the client's Instagram profile

Like any customer, we care a lot about receiving a steady, high-quality influx of requests that can be converted into sales. High aims involve agency's having a due level of professionalism and expertise both in the field of digital generally and design. To me, as a project manager, the main thing is the team—the people who share our vision, our values, and our direction. Our mission is to change people's lives for the best. These are not mere words but a huge responsibility, and it is of critical importance that the agency dives into the project fully and is ready to not only implement the technical setup for the advertising campaigns but also be proactive and responsive to the new data from our side.

Target Audience (The real estate sector has four segments)

Economy

Comfort

Business

Premium

Service Cost

Our client's interior design development services cost $150 per m2, which is a little bit higher than the average market price. It is a bit too costly for the economy class but reasonable for the business class. As for the premium class, the clients from that segment choose contractors based on completely different criteria. Regarding the comfort class, it may be considered if we get good sales conversion within that segment.

Competitive Strengths

The market's pain point is that the interior design market has a big problem with unrealistic expectations. The desired interior design cannot be implemented in real-life conditions, even with the assistance of the best construction workers. The designers of such projects focus solely on how the interior will look, not on usability—that is, how the construction workers will work and what the apartment owners will face.

Focus on Real-Life Implementation

Our client is focused on the real-life implementation of all interior design projects. To technically implement all of their creative ideas, they consult with construction experts. Otherwise, the situation may be unpleasant: overbudget, broken terms, project reconstruction, and many other issues with the apartment redecoration that hardly make anyone happy. Therefore, our client's design projects contain all the necessary specifications, layouts, technical units, and detailed descriptions of constructive solutions.

Design Studio Instagram Promotion Steps

Realization started last year. Since then, we have tested all possible hypothesis, opting for the ideal combination for the project:

  • Competitor analysis
  • Full check and configuration of all platform analytics
  • Test advertising campaign on Facebook and Instagram
  • Full-scale ad campaign launch (2–3 months of work)
  • ROMI calculation

We paid special attention to a single point: targeted advertising adjustment. The target audience size wasn't large, and finding the right people in the City N wasn't easy. The cost of design of a square meter in High-end apartment complex significantly exceeded the local market average. Therefore it was important not to waste the advertising budget on the wrong audience.

We constantly kept in contact with the marketing and sales departments at the client's company to receive relevant information about the quality and quantity of requests and deals. It allowed us to maintain advertising efficiency throughout the year.

Full Check and Configuration of All Platform Analytics

This step is a must-do for everyone before starting any traffic campaign and before even starting to develop the promotions strategy. We carefully analyzed all of the client's resources. "Why?" you may ask. Well, the traffic growth strategy was based on the client's resources and the way the client's sales department processes requests and applications.

  • We chose the following criteria for our client's analytics:
  • Google Analytics
  • Pixels on the website
  • Goals in Google Analytics and conversion
  • Retargeting bases
  • Depth of website viewing
  • Functionality and page loading speed, both for desktop and mobile
  • Sales department request-management spee
  • UTM-parameters placed on all the sources

Just like the competitor analysis, all the points here are checked and tailored individually for each client.

Social Network Page Settings and Online Report Connection

The first thing that we pay attention to when we start working with a client is their social media profile settings:

  • Quality of the published images
  • General style of social network profiles
  • Chosen corporate colors

Based on the results of the research, we decided that the client's social media management needed some adjustment and renovation. The published photos should be more natural, saturated, and sales-focused. We also needed to choose the right time to schedule daily posts in order to maximize organic outreach.

During the design studio's Instagram promotion campaign, we plugged in an online dashboard. We offer this feature to every client. The ad manager is synchronized with the online dashboard so that the client can see all the results of the ad campaign without logging in to the ad manager. That's awesome, right?

Competitor Analysis

The test ad campaign for the design studio's Instagram promotions included an analysis of the client's competitors through the following parameters:

  • Content marketing
  • Request processing effectiveness
  • Offers (incoming traffic)
  • Top publications with comments
  • Most liked posts
  • Top watched videos

The criteria for this analysis are different for every client. Therefore, we will not delve into the details of the companies we analyzed or what we have found because it's all unique to each client.

Test Advertising Campaign

Instagram Profile Conversion Traffic

We started with traffic settings aimed at finding the cheapest clicks and requests from the audience.

  • Traffic: Instagram profile conversions
  • Placement: Instagram newsfeed and Stories
  • Ad Format: A single image
  • Spent: $60000
  • Outreach: 1446560
  • Requests: 7800
  • Cost of One Request: $7,7 (successfully met client's KPI)

Instagram Profile Click Traffic

  • Traffic: Instagram profile clicks
  • Placement: Instagram newsfeed and Stories
  • Ad Format: A single image
  • Spent: $36000
  • Outreach: 1028030
  • Requests: 2000
  • Cost of One Request: $18 (did not meet client's KPI)

Further Recommendations for Ad Campaign Management

  • Direct traffic from the real estate investment audience segment
  • Collect and test new audiences with similar interests to the real estate investment sector (budget: $1000)
  • Test another offer: calculate the cost and get an $800 certificate (the cost of the furniture)
  • Retarget website visitors; exclude those who made requests
  • Set up an auto-greeting for new Instagram followers and retarget Instagram profile visitors

Profit and ROMI

The two-month design studio Instagram promotions campaign resulted in seven converted clients ($1625200 in total)

Let's have a look at the result of the design studio's Instagram promotions:

  • Spent (ad budget included): $316000
  • Profit: $1309200
  • ROMI: 414% (every dollar spent on promotion not only returned but also brought some green friends)

The Main Result

414% ROMI
$1309200 profit
6.07% Average ER rate per month
23000+ Total followers
89,000 people Viral coverage

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